Privacy Policy

At NeuroBloom Psychotherapy, we are dedicated to safeguarding your privacy and ensuring that your personal information is collected, used, and protected with the highest level of care and confidentiality. This Privacy Policy explains how we handle and secure your information.

1. Information We Collect

When you use or interact with our website, we may collect the following categories of information.

A. Personal Information

Contact Details, this may include your name, email, phone number, and other contact information you provide through our website forms.
Voluntary Information: This includes any personal details you choose to disclose through surveys, contact forms, or appointment requests, which may contain sensitive information related to your needs or experiences.

B. Non-Personal Information

Technical Data: This may include your IP address, browser type, device information, and general browsing behavior such as page visited and time spent on our website. This information helps us understand how visitors use our website and improve functionality.
Cookies and similar Technologies: We may use cookies or comparable tools to analize website traffic, enhance user experience and ensure our website functions properly.

2. How We Use Your Information

We used the information you provided for the following purposes:

Communication: To respond to your inquiries, schedule appointments, and provide important updates or information related to your care.
Service Delivery: To offer therapy related services, manage client relationships, and ensure high quality personalized care.
Marketing: To share information about our services, programs, or upcoming events. Only when you have given consent to receive such communication.
Website Improvement: To understand how visitors use a website, analyze trends, and enhance the overall functioning and user experience.
Legal Compliance: To meet legal, ethical, and regulatory obligations required for operating a mental health practice.

3. How We Protect Your Information

We take the protection of your personal information seriously and use multiple safeguards to ensure data remains private and secure.

Encryption: Personal information is securely stored and interested when appropriate to prevent unauthorized access.
Access Control: Only authorized and trained personnel have access to personal information necessary for providing services.
Security reviews: we conduct regular audits and evaluations of our system and practice to maintain a high level of data security.
Trusted Partners: we only work with 3rd party service providers who follow strict privacy practices and data protection standards.

4. Third-Party Sharing

We do not sell or rent your personal information to any third parties.

We may share Limited information with trusted 3rd party service providers who assist with website management, appointment scheduling, or analytics but only to extent necessary for them to perform their designated functions.
We may disclose information when required to do so by law, regulation, or court order, or in response to valid legal requests from authorities.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user variance and analyze website traffic.

You can choose to disable cookies through your web browser settings; however, this may affect certain features or functionality of the site.
For more details, please refer to our Cookie Policy.

6. Your Rights

Depending on your location and apical privacy laws, you may have the following rights regarding your personal information:

Access: request a copy of the personal information we hold about you.
Correction: ask us to update or correct any inaccurate or incomplete information.
Portability: request a copy of your data in a secured, commonly used, and readable format.
Deletion: request that your personal data be deleted, when legally permissible.
Restriction: ask us to limit how we use or process your personal information.
Objection: object to the processing of your information for certain purposes, including marketing.
Withdraw Consent: withdraw your consent at any time when processing is based on prior consent.

To exercise any of these rights, please contact us using the information provided in the contact section.

7. Children’s Privacy

NeuroBloom Psychotherapy provides services only to individuals ages 18 and older. We do not knowingly collect or maintain personal information from anyone under the age of 18. If you are under the age of 18, please do not submit any personal information through this website.

8. Data Retention

We retain your personal information only for as long as necessary to fill the purpose of which it was collected, or as required by applicable professional regulations.

9. Data Transfers

If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. Data protection laws in the United States may differ from those in your country of residence.

10. External Links

Our website may contain links to external web sites that are not operated or controlled by NeuroBloom Psychotherapy. We are not responsible for the privacy policies or content of those 3rd party sites. We encouraged you to review their privacy policies before providing any personal information.

11. Updates to This Policy

We may update this private policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page along with the revised effective date. By continuing to use our website after any updates are posted, you acknowledge and accept the revised privacy policy.